FAQs

Photo booth questions for York, Lancaster, Harrisburg Pennsylvania

 

The questions below are some of the most frequent asked ones when folks are looking to rent a photo booth for their event.  While these answer many of the common ones, please contact us with any specific questions you may have.  We are always eager to speak with you and help make your event a shining success!

 


How does your photo booth work?

Easy, hop into our photo booth, touch the screen and go crazy with poses! Our live view 20″ monitor screen will count down while you change up your pose. Once you’re done, your prints are ready to be picked up in less than 20 seconds.

What type of events do you serve?

You name it. We cater to weddings, proms, fund-raisers, bar/bat mitzvahs, corporate events, customer appreciation days, grand openings, birthday parties, awards banquets, anniversaries and more! Contact us to tell us what you have planned and find out about our packages. We can tailor something for any type of event.

What do I need to book you and when is the final payment due?

We simply need to get the booking agreement signed and reserve the date of your choice. A non-refundable reservation fee of $100 is due at time of booking to secure your date, and remainder of the payment is due 15 days prior to the event date.  We accept cash, checks, and major credit cards. We can also invoice via Paypal.  We make it easy!

What if I need to change my date?

Any change is subject to availability. If your new date is available, and made 30 days or more from your original event date, there will be no charge for the change. Cancellations made 30 days or earlier of the event date will be charged a $50 change fee. Change requests must be made via telephone to assure availability.

Do you require a damage deposit?

No, but if our booth is damaged by your guests due to inappropriate behavior you may be charged accordingly (see contract). We make every effort to address things if folks get out of control however.  If the photo booth is set up outdoors we will provide an outdoor canopy in questionable weather conditions.

Do you offer weekday discounts?

As with most events, weekends (FRI – SUN) are the prime time slots, so we often have down time during the week. Please contact us today to discuss your weekday event (MON – THUR) openings and to discuss any current incentives.

What if the event must be cancelled due to weather?

Rescheduling fees will be waived for any rescheduled events due to weather. What constitutes a weather delay or cancellation is at the sole discretion of Shining Star Photo Booth. If a new event date is not available, the client will be issued a full refund for services not rendered, barring that Shining Star Photo Booth has verified the weather delay and notified the event sponsor at least 6 hours prior to the booth service start time. If the venue or event sponsor(client) cancels the entire event due to weather, a full refund will be issued barring that Shining Start Photo Booth has verified the cancellation of the event at least 4 hours prior to the event start time.

Are delivery, setup, and breakdown services included in the price?

Yes there are no additional expenses for rentals within our standard 100 mile radius. We do service an extended area for a nominal travel charge. There are NO hidden costs that will be presented to you on the day of your event – or any time for that matter!

Do I have to pay tax on my photo booth rental?

In the state of Pennsylvania all photographic services are taxable at the 6% rate. This tax will be added to your final invoice and is not included in the booth fees.

What forms of payment do you accept?

We accept personal checks, company checks, paypal, cash (of course!) and all major credit cards.

Are you insured?

Absolutely! We protect the guest and our equipment with a $1,000,000 liability policy so you have nothing to worry about. We are not in this as a hobby; we are full service professionals that do not cut any corners in bringing you the best in event entertainment!  You and your guests are protected.

Do include a booth attendant?

Yes, our company prides itself on encouraging your guests to join in on the photo booth fun. A Professionally dressed, friendly attendant(s) will be present during the entire photo booth experience period to ensure you and your guests maximize and enjoy your photo booth experience. We call them Booth Concierges, as they assure your guests fun and enjoyment!

Do you have any suggestions on choosing an area for the booth, and what are the space and power requirements?

We recommend that you try to position the photo booth in an area where folks can easily access. No matter where you put the photo booth it becomes our top priority to ensure all guests know it’s there and enjoy it all night long! The surface must be level & solid with access to power outlets. We can usually work to adjust the layout for most situations but should have a minimum or a 10’x10′ area – preferably more for optimal setups. Client is responsible for ensuring the location where the booth will be placed has a 110V, 10 amps, 3 prong power outlet. We provide extension cords. To keep it plain and simple, a standard wall outlet is needed within reasonable distance from the booth. The photo booth setup requires an area of at least 10′ deep x 10′ wide x 8′ high at a minimum. To make sure your guests have an enjoyable experience, we suggest more space than that – mainly to allow folks to gather and look at props, socialize, laugh at the fun, and partake in the excitement. If you have any concerns or questions, please contact us and we can provide helpful guidance for the specific location.

When will I receive my disk or USB drive of all event images?

We will review and compile your photos the day after your event and have it sent in the mail the following business day.

What happens if a guest takes an inappropriate picture?

We do review all of your pictures before posting them to the web gallery (if you choose to have an online gallery). However, if we do miss something that you do not want online we can remove it very quickly.
The disk or USB drive of pictures will contain everything – we do not censor any content provided directly to you. However – our booth attendants are trained in making certain no one gets vulgar or performs offensive acts that may spoil the event.

How long does it take to set up?

We usually need 90 minutes prior to opening the booth for entertainment to set everything up. Some events require advanced setup. We will come out to your venue to set everything up in advance and then return when you want to start the party. Unless otherwise desired, we never setup during your event. Depending on timing, distance and other bookings, there may be a small travel or downtime charge for advanced very early setup – but usually we can accommodate without additional fees. Once you discuss your plan with us, we can advise and take care of everything else.

How much time is needed for a booth so all of my guests have fun?

For weddings and private parties, we recommend at least 3 hours as the minimum time to get full enjoyment from the booth. However, we can run it for less or more time to accommodate the event or other services. Typically folks host the booth longer to keep the fun going till the end of the night. The photo booth will be a fun and huge hit at your event, and as soon as one guest walks around with a photo strip in their hand, other guests will quickly start lining up at the booth. Make sure your DJ or event spokesperson announces you have a photo booth on site and where it is located. For business and corporate events this often is based not only on the size of your event, but also the type and structure of other events. We will tailor something perfect for you!

How many people fit in your booth?

Well let’s just say we have had been known to get as many as 7-8 guests in our enclosed booth, and 18-20 when opened for an “open air” shot, and that’s what makes it more fun. That’s the beauty of our photo booth – it is not limited. Our photo booth converts from an intimate enclosed booth to accommodating open air groups in just seconds! We take great pride of having a Photo Booth that quickly adaptable to size when a larger group of guests want to huddle up for a photo! The more people in the booth laughing and having a good time will ensure we are the life of the event.

Can we choose the color of the back ground?

Yes, we have a broad selection of background colors and “green screen” options.

Can you print a logo, monogram, graphic or text message on our photos?

Yes we can. We can use your existing logo, a selected graphic, color scheme, provided text or we can design something for your approval. Typically parties and weddings have text comments commemorating the event, and our commercial clients often feature their logos, company information, and sometimes even special marketing messages. We are 100% flexible and able to customize your prints to your liking. The best part is, that unlike many other companies, we include this service free of charge in every package!

How many photos can I expect from my rental?

This depends on how camera-shy your guests are (which we find almost all of them are not). The photo booth typically processes 40-50 sessions per hour or 160-200 photos per hour. These calculations are based on a 4 pose photo strip, results will vary depending on lower or higher photo counts.

What makes your booth better?    (this the long but the important one!)

We do not sacrifice quality or speed. Our photo booth operates quickly with no lag time between photo shots and prints. Our photo booth can handle 40 to 50 sessions per hour. While speed is important, you also do not want your guests feeling rushed like cattle through the booth. You want them to have fun and create memories – so we take our time with each guest to make sure they have fun, yet we also keep the excitement moving to make sure everyone gets a chance to partake. Our photo booth is fast and your guests will love it!

Our photo booths use professional grade equipment and our make/style of photo booths have been spotted on popular reality shows, and at events for clients including: Coca Cola, UPS Capital, Verizon Wireless, Google, Susan G. Koman Breast Cancer Foundation, Sweetwater Brewery, The Atlanta Braves, University Of Georgia, Georgia Tech, The Black Eyed Peas, Corona Beer, and Microsoft. Simply put, when you book our photo booth, you get the best looking and operating booth on the market.

We use Canon DSLR cameras with PRO series lens and professional photography lighting. This assures that you have the best quality images. Many other booth companies use lower end cameras or webcams.

We use photo lab Dye Sublimation Photo Printers. These are the same type of printers used by the photo printing services commonly found at Target, Walgreens, ect. This is the industry leading photo print technology. Many other booth companies use lower end inkjet printers and cannot offer the archival quality of prints as we do.

Everything from our comical props to the tables and stands we use to display the props are professional quality, putting us leaps and bounds ahead of many of the other photo booth companies. We invest in what is needed to bring you best class service.

Our photo booth rentals don’t just start at $595 and expect costly options to have a great package, that $595 is the all-inclusive starting price for everything needed for a fun-filled photo booth experience. We include free setup time, free CD of all the photos taken during the event, free upscale props, free custom graphics design, and free unlimited prints during the rental time selected, and much more! So many other booth companies quote a low package deal, only to have to up-sell you on all the other parts of the booth experience that in the end, cost more than our all-inclusive packages. With Shining Star Photo Booth you get everything included for a completely satisfying booth experience. We also offer a number of other enhancements to take your event to an even higher and more unique level! We price our services competitively, however we deliver much more than the “other folks”!

When you look at the big picture, our photo booth is a shining Cadillac compared to others stuffy looking old run-down vehicles. We customize every part of our booths to bring you original services and entertainment. We take great pride in our photo booths in that they are not something we threw together in our garage, or an eye sore EZ-UP flea market tent or PVC Pipe box that was made on the weekend and looks like something from a tailgate party. Along with our Red Carpet Experience, we amaze and impress! We don’t mean to come across as conceited about our photo booth and our company, but your event deserves the respect of a professional looking photo booth and top-notch customer service – all which we deliver with a 100% satisfaction guarantee when you rent a photo booth from Shining Star Photo Booth!

Lastly, at Shining Star Photo Booth, we pride ourselves on being interactive with your guests, many booth attendants just sit there the whole time. This is what we love to do; our attendants are all very friendly, creative folks and will actually get your guests off their chairs and excited to get in the booth. We will draw in your guests and capture fun memories. Many of our booth attendants are also professional entertainers – magicians, comedians, and public speakers; all of which bring a degree of fun entertainment to your booth guests that no other booth company can offer. Bottom line is we care, we are not another boring company, we are there to start the party and make your night unforgettable!

Contact us today to see why we are the best choice for photo booth rentals and event entertainment in the York, Harrisburg, Lancaster, and Central Pennsylvania and Northern Maryland areas.

 

Please contact us with any questions and to book our incredible booth!          C o n t a c t   U s  

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